Fly Britannia

Privacy Policies

Before booking, please take a moment to read our privacy policies by booking for yourself or someone else, you’re agreeing to them.

Introduction

At Fly Britannia, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us—whether as a customer, potential customer, website visitor, mobile app user, or job applicant.

 

Policy Updates

We review and update this Privacy Policy regularly to reflect changes in our business operations or legal requirements.

About Us

Fly Britannia is a UK-based travel agency providing flight bookings, holiday packages, and travel-related services.

Business Name: Fly Britannia
Company Registration No.: [16168802​]
Registered Address: [Crawley, England, United Kingdom.]
Email [info@flybritannia.co.uk]

What Personal Data We Collect: 

Depending on how you interact with Fly Britannia, we may collect a variety of personal information. This can include identity details such as your full name, date of birth, passport or identification information, gender, and nationality. We also collect contact information, including your email address, phone number, and home address, as well as financial and billing details necessary to process payments securely.

When you make bookings or use our services, we gather travel-related information, such as your itineraries, previous booking history, and purchase records. Technical information may be collected automatically when you visit our website or use our mobile app, including IP addresses, browser type, device identifiers, operating system details, and time zone settings.

Additionally, we may collect profile data, such as your login credentials, preferences, feedback, and survey responses, along with usage data about how you engage with our website and services. Marketing preferences and communication choices are also recorded to ensure we respect your contact preferences.

In limited circumstances, and only with your explicit consent, we may collect sensitive information, such as medical conditions requiring travel assistance, dietary requirements based on religious beliefs, or criminal history relevant to visas or travel restrictions.

 

Information About Others

If you provide us with personal data about another individual—such as a family member or travel companion—you must ensure you have their permission. You should also inform them about this Privacy Policy.

How We Collect Your Information

We collect personal data in a variety of ways, including:

  • When you contact us by phone, email, or via our website
  • When you book flights, holidays, or travel services
  • When you subscribe to newsletters or promotional offers
  • When you take part in surveys, competitions, or promotions
  • When you interact with us on social media
  • When you use our mobile applications
  • When third parties provide your information to us while booking on your behalf

 

How We Use Your Personal Information

Your personal data may be used for the following purposes:

  • To confirm, manage, and deliver your bookings
  • To provide customer support and respond to inquiries
  • To process payments and issue invoices
  • To comply with aviation, immigration, and legal regulations
  • To personalise your travel experience
  • To conduct internal analytics and improve our services
  • To detect fraud and enhance security
  • To meet contractual obligations with travel partners and suppliers

We process data based on legal grounds such as:

  • Your consent
  • Contractual necessity
  • Legal compliance
  • Our legitimate business interests

 

Sharing Your Information

We never sell your personal data. However, we may share your information with trusted third parties, such as:

  • Airlines and travel partners
  • Hotels and accommodation providers
  • IT and cloud service providers
  • Payment processors
  • Marketing agencies
  • Legal advisors
  • Government or regulatory authorities when legally required

In emergencies, your information may also be shared with authorised representatives or emergency contacts.

 

Data Security

Your personal data is stored securely using:

  • Encrypted servers
  • SSL technology
  • Secure payment gateways
  • Password-protected systems
  • Access controls to limit employee access

Before sharing sensitive data, we may perform additional identity checks.
We also encourage you to protect your account by keeping your login details private and logging out after each session.

 

Your Rights

Under data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

 

No Charges for Access Requests

You may request access to your personal data free of charge.
However, we may charge a reasonable fee if your request is:

  • Repetitive
  • Excessive
  • Clearly unfounded

We may also require proof of identity before providing personal information.

IP Addresses & Tracking

We collect IP addresses to:

  • Analyse website usage
  • Enhance website performance
  • Improve security
  • Resolve technical issues

Where permitted, IP data may be used to personalise your online experience.

Cookies & Analytics

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Enable essential features such as booking and account login

We may also use trusted third-party analytics tools like Google Analytics to understand website usage trends.
You can manage or disable cookies in your browser settings.

 

Marketing Communications

We will only send marketing materials when:

  • You have given your consent, or

  • We have another lawful basis to do so

You may opt out of marketing at any time.
All marketing emails include an unsubscribe link for your convenience.

Retention of Your Data

We only retain your data for as long as necessary to meet the purposes outlined in this Privacy Policy, including:

  • Legal and regulatory obligations

  • Accounting and reporting requirements

  • Operational needs such as booking records

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the date of the latest revision.

 Registration Number : 16168802​

Please Note: Booking fee is applicable on any sort of credit card payments.

Contact Information

Phone Number

020 3376 8722

Whatsapp

+44 20 3376 7683

Email Address

info@flybritannia.co.uk

Address

Crawley, England, United Kingdom.

Copyright © 2026 Fly Britannia. All Rights Reserved.
Copyright © 2026 Fly Britannia. All Rights Reserved.

 Registration Number : 16168802​

Please Note: Booking fee is applicable on any sort of credit card payments.

Contact Information

Phone Number

020 3376 8722

Whatsapp

+44 20 3376 7683

Email Address

info@flybritannia.co.uk

Address

Crawley, England, United Kingdom.

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Copyright © 2026 Fly Britannia. All Rights Reserved.
Copyright © 2026 Fly Britannia. All Rights Reserved.